Noticeboard

Get an online sexual health check-up

Sexual Health London is a new online sexual health service for people who want a straightforward and convenient test for sexually transmitted infections without needing to visit a clinic.

Just register for Sexual Health London and complete the online consultation. If the service is right for you, a free kit will be posted out so you can collect your samples and return them to the lab for testing – you will receive the test results within a few days. Alternatively you can pick up a self-testing kit at the sexual health clinic.

ONLINE ACCESS TO YOUR RESULTS!

The practice would like to promote the use of online access for appointments, prescriptions and results. Please come to the reception team with photo ID to register for a user name and password, and details of the website to use. Thank you.

HOW TO REQUEST YOUR REPEAT MEDICATION

https://www.healthiernorthwestlondon.nhs.uk/sites/nhsnwlondon/files/documents/repeat_prescriptions_leaflet_easy_read_version.pdf

https://www.healthiernorthwestlondon.nhs.uk/sites/nhsnwlondon/files/documents/repeat_prescriptions_a5_leaflet.pdf

HOW WE SHARE YOUR MEDICAL INFORMATION

For more info go to website: http://www.westlondonccg.nhs.uk/patientrecord

Welcome to Emperor’s Gate Surgery

The doctors and staff at Emperor’s Gate Surgery in London are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.

Disabled Service

Our surgery is accessible to patients using wheelchairs and there are toilet facilities available. If you require a wheelchair lift please inform the receptionist in advance to arrange assistance. There is also a lift to the first floor which can be used by those who cannot manage or experience difficulties using the steps.

Accessing Patient Services

Our practice is pleased to offer patients enhanced clinical access to GPs and other healthcare professionals, including:

100 clinical appointments per 1000 patients per week
Patients telephoning our practice will never be asked to call back. (unless the patient chooses to call bac e.g. if they want to see a GP or other healthcare professional who is currently on leave)
We offer an open reception and telephone service from 08:30- 19:00 from Monday to Friday.
Patients can make an online booking up to 4 weeks ahead
Our receptionists are trained in care navigation and signposting and can provide advice about appropriate alternative services such as extended hours hubs
We regularly review our systems to ensure there are enough appointments to meet patient needs every week.

We aim to provide the best access we can for our patients. If you have any questions or suggestions please ask a member of staff or ask to speak to the practice manager.

(Site updated 31/03/2022)